USER GUIDE

EvoAccess™ (Accessibility)

EvoAccess helps you find and fix accessibility problems on your website and in your PDFs, so your content works for every resident — including people using screen readers or keyboard navigation. It checks against the WCAG 2.1 AA standard that public-sector sites are expected to meet.

Currently in Beta. EvoAccess is still being refined. Automated checks are a huge help, but they are not perfect — results can occasionally flag something that is fine, or miss something that is not. Treat it as a strong assistant, not the final word, and use human judgment on anything important.

Before you begin

There is nothing to configure before you start — EvoAccess is included with your site at no extra cost, and you can run your first scan right away. Open the app from Apps › EvoAccess at the top of the admin.

It helps to have some real content on your site first (a few pages, and any PDFs you have uploaded), so a scan has something to check. The more of your live site exists, the more useful the results.

1 Run a Site Scan

Open Apps › EvoAccess › Site Scan and click Run scan. EvoAccess checks the pages across your site for accessibility issues and builds a report. A scan takes a little while; the page updates on its own and lets you know when it finishes.

The same page shows your full scan history — every scan, with a Trigger column telling you whether it was Manual (someone clicked Run) or Automatic (EvoAccess ran it on a schedule). Click View on any scan to open its detailed report.

The report groups results by content type (Pages, Forms, FAQs, Departments, News, Events, and more) and lists the pages with the most issues first. Each issue includes a plain-language description of what is wrong and a "Learn more" link with guidance on how to fix it. By default the report shows only pages that have a problem; you can switch to show every page that was checked.

Tip: Start with the pages at the top of the report — they have the most issues, so fixing them clears the most problems fastest.

2 Check a single page with Page Preview

When you want to check one page as you work on it, open Apps › EvoAccess › Page Preview. Paste in a page address (either a full web address or a site path like /about-us/) and click Load page.

EvoAccess shows the page with an ADA Check running live: it highlights the elements with problems right on the page and lists each issue in a side panel. This is the fastest way to confirm a fix worked — make your edit on the page, reload it in Preview, and watch the issue disappear.

3 Check and fix PDFs with PDF Accessibility

PDFs are one of the most common accessibility gaps on government sites. Open Apps › EvoAccess › PDF Accessibility to see how your uploaded PDFs are doing. The landing page shows overall stats and an impact-ranked list of the documents that need the most attention.

From here you can:

Scan all unscanned — check every PDF that has not been looked at yet.
Open a document to see its specific violations, where it is used on your site, and its scan history.
Apply a cleanup — for many common problems, EvoAccess can automatically repair the document for you and produce a more accessible version. Review the proposed changes, then apply them.

Good to know: Automatic cleanup handles many issues, but some PDFs (especially scanned images of paper documents) need a person to rework them. The document's page tells you what it could and could not fix.

4 Turn on the visitor accessibility widget

EvoAccess includes a widget that appears on your public website and gives visitors accessibility controls (such as adjusting text). Open Apps › EvoAccess › Website Widget Settings to turn it on or off and choose which corner of the screen it sits in (bottom right, bottom left, top right, or top left). Save, and your choice takes effect on your live site.

Who can change this: you need the Content Admin role to edit Website Widget Settings, the same as editing your menus.

Resources

EvoAccess includes a set of plain-language resource pages to help you understand accessibility and keep your site compliant over time. Find them in the EvoAccess menu:

Resource	What it covers
Getting Started with Site Scanning	How the site scan works and how to read its results.
Getting Started with PDF Mitigation	How to approach PDF problems and what "mitigation" means for your documents.
Recommendations	Concrete steps you can take to improve and maintain compliance.
ADA Technology	Background on the technology the scanning is built on.
Terms and Conditions	EvoGov's ADA terms and conditions.

Next steps

Run a Site Scan and a PDF Accessibility scan to get your baseline, then work down the reports starting with the worst offenders. Use Page Preview to confirm each fix. Turn on the visitor widget so residents have accessibility controls right away, and skim the Recommendations resource for habits that keep new content accessible as you add it.

Because EvoAccess is in Beta, reach out to EvoGov support if a result looks wrong or you are unsure how to fix something — your feedback helps improve it.

Related guides: see the User Guides index for Pages and Media Library (where most of the content EvoAccess checks is created and uploaded).

Need a hand? Contact EvoGov support or visit help.evogov.com.